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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kendall

July 2, 2026

5  out of  5
rating by Kendall
"Hazel was incredibly helpful. She made the process of getting quoted and signed up very stress free!"
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Jessica Mayville

July 1, 2026

5  out of  5
rating by Jessica Mayville
"Hazel was absolutely amazing! She was friendly, professional, and incredibly knowledgeable throughout the entire process. She took the time to answer all of my questions, explained my coverage options in a way that was easy to understand, and made everything completely stress-free.

Her customer service was exceptional, and it was clear that she genuinely cared about helping me find the right coverage—not just making a sale. It’s refreshing to work with someone who is so responsive, patient, and dedicated to their clients.

If you’re looking for outstanding service, I highly recommend asking for Hazel. She truly went above and beyond, and I’m so grateful for her help. Thank you, Hazel, for making this such a positive experience!"
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Shane Tidwell

June 30, 2026

5  out of  5
rating by Shane Tidwell
"Got my insurance quick"
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Coty S

June 25, 2026

5  out of  5
rating by Coty S
"Very happy with my experience with hazel very helpful and thorough on explaining everything to me"
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Anissa Rozier

June 22, 2026

5  out of  5
rating by Anissa Rozier
"Excellent service, answered all my questions. It was a seamless transaction adding your insurance! I appreciate the effort to make sure I was getting the best price possible."
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Travis Hardwicke

June 17, 2026

5  out of  5
rating by Travis Hardwicke
"It's refreshing to call a large company and speak with not only a real live person, but someone local you can actually understand. Hazel made insuring my 70 year old boat a piece of cake! She even laughed at my crude dad jokes! Would recommend"
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Wyatt Dahlke

June 15, 2026

5  out of  5
rating by Wyatt Dahlke
"I was helped by Hazel and was extremely happy with her service. It made switching insurance very easy."
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Nikki Mccormick

June 15, 2026

5  out of  5
rating by Nikki Mccormick
"She was very helpful ❤️"
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Raymond Schultz

June 8, 2026

5  out of  5
rating by Raymond Schultz
"Zack at Cadillac is hell of a great guy"
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Tim Deam

May 28, 2026

5  out of  5
rating by Tim Deam
"Hazel was quite informative & helped renew our auto & house insurance at a substantial price difference. Thank you state farm"
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Alex Mongar

May 26, 2026

5  out of  5
rating by Alex Mongar
"Excellent customer care, and the best insurance company to go through specifically this state farm compared to the rest"
We responded:
"Thank you for the review, Alex! We are thrilled to hear that you received excellent customer care from our team. As your local State Farm agent in Big Rapids, our priority is always to provide the best insurance options tailored to your needs. Whether you need auto insurance, home insurance, or life insurance, we always strive to be the best insurance company for our community. We truly appreciate you highlighting what sets our State Farm office apart from the rest!"
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Nathan Taylor

May 22, 2026

5  out of  5
rating by Nathan Taylor
"She was nice and direct and made it really easy and understanding"
We responded:
"Thank you for the wonderful 5-star review, Nathan! We are thrilled to hear that our team made your insurance experience easy, direct, and simple to understand. Providing clear communication and exceptional customer service is always our top priority.Whether you need assistance with auto insurance, home insurance, or life insurance, our team is always here to help. We truly appreciate your support and look forward to serving your insurance needs in the Big Rapids area for years to come!"
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Taylor Jones

May 18, 2026

5  out of  5
rating by Taylor Jones
"Hazel was wonderful to work with. She made the process as painless as possible and was able to save us money as well!"
We responded:
"Thank you so much for the 5-star review, Taylor! We are thrilled to hear that Hazel made the process so smooth and helped you find the best savings on your insurance. Providing excellent customer service and helping our community secure affordable car and home insurance is our top priority. Thank you for choosing Darrick Earegood State Farm as your trusted local insurance agency in Big Rapids!"
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Diana Perry

April 29, 2026

5  out of  5
rating by Diana Perry
"Hazel was so polite and patient with me. I had never spoken with anyone who toke so much precious time to help me get through this process. She was always so happy and joyous in speaking with her. Thank you Hazel so much for all your help 💕"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Janice Watson

April 21, 2026

5  out of  5
rating by Janice Watson
"Hazel was very pleasant to talk to and very knowledgeable!!"
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Mark Rolston

April 16, 2026

5  out of  5
rating by Mark Rolston
"Good people to work with"
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Jesse King

April 14, 2026

5  out of  5
rating by Jesse King
"Wonderful experience with Hazel today. Helped me out a ton and saved me money!"
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Anoki Hawkins

April 13, 2026

5  out of  5
rating by Anoki Hawkins
"Nothing but helpful"
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megan harding

April 9, 2026

5  out of  5
rating by megan harding
"Hazel has been very helpful and very patient while we were deciding to change our policy. She has answered many questions without hesitation. She always follows up with us in a timely manner."
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Carrie Thompson

April 1, 2026

5  out of  5
rating by Carrie Thompson
"Hazel was fantastic and helped me save a ton of money!"
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Josiah

March 31, 2026

5  out of  5
rating by Josiah
"Can’t believe how nice Zach was"
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Emma Payne

March 31, 2026

5  out of  5
rating by Emma Payne
"Zack is helpful and knowledgeable!"
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Krystina M

March 31, 2026

5  out of  5
rating by Krystina M
"I was very pleased and impressed with the service Zack Decker provided. He was very efficient and helpful with what I needed."
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Zachk Barkel

March 30, 2026

5  out of  5
rating by Zachk Barkel
"She’s pretty cool. Great rate. 10-10"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Darrick Earegood’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Big Rapids ."
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Kenjay Sumagang

March 30, 2026

5  out of  5
rating by Kenjay Sumagang
"Very helpful, informative, good communication."
We responded:
"Thank you for the amazing review, Kenjay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."