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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diana Dumas

Diana Dumas

March 19, 2026

5  out of  5
rating by Diana Dumas
"Hazel took very good care of me and got me a much lower price quote."
We responded:
"Wow, thank you for the 5-star review, Diana! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Amber Welter

March 13, 2026

5  out of  5
rating by Amber Welter
"Hazel was amazing! She was very thorough and patient. She kept her deadlines. She called back repeatedly because I was busy. She was very professional and I could understand her clearly and was very friendly and knowledgeable. She even did some research about a few things that neither of us knew about and shared and explained the information. I am very happy with her customer service skills and her ability to do her job; she is more than qualified. She needs a raise. Big reason why I switched companies, along with a better policy rate. Thank you for your help and time!"
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Megan Herkimer

March 11, 2026

5  out of  5
rating by Megan Herkimer
"Hazel was an amazing. She helped me get a better deal with my auto insurance to a lower cost."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Darrick Earegood’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Big Rapids ."
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Dan Schomer-Lloyd

March 9, 2026

5  out of  5
rating by Dan Schomer-Lloyd
"Hazel was amazing and a lot of help."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Amanda Heath

March 5, 2026

5  out of  5
rating by Amanda Heath
"Hazel did a wonderful job!! Thank you!!"
We responded:
"Wow, thank you for the 5-star review, Amanda! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Lizah Abraham

March 5, 2026

5  out of  5
rating by Lizah Abraham
"Hazel was wonderful. She was able to answer every question I had and was very knowledgeable in vehicle insurance and home owners insurance. Very pleasant and helpful!"
We responded:
"Lizah, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Darrick Earegood’s Team—we are always here to help!"
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Sierra Henry

March 3, 2026

5  out of  5
rating by Sierra Henry
"Hazel Heilman was absolutely wonderful. She not only got me a price that I am more than satisfied with she also was a pleasure to conversate with. She is happy and joyful and made me feel comfortable and valued. She deserves a 10 star review but unfortunately I can only give 5. She is an asset to the company as a very pleasant employee. Thank you Hazel"
We responded:
"Sierra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Darrick Earegood’s Team is just a call or email away!"
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Payton Allison

February 27, 2026

5  out of  5
rating by Payton Allison
"Zack was so helpful. He very knowledgeable and made the process easy. Even better he was personable friendly!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Darrick Earegood’s Team here in Big Rapids . "
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steve hanson

February 24, 2026

5  out of  5
rating by steve hanson
"Great service Friendly"
We responded:
"Thanks for the great review and being part of the Darrick Earegood State Farm family!"
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Harry Mulligan

February 23, 2026

5  out of  5
rating by Harry Mulligan
"Was a wonderful and kind lady and helped me understand everything step by step she needs to make a little more money lol"
We responded:
"Harry, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Darrick Earegood’s Team!"
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Emily Rice

February 19, 2026

5  out of  5
rating by Emily Rice
"Hazel was amazing! Thank you!"
We responded:
"We are grateful for your 5-star review, Emily! Thanks for taking a moment to share your positive rating of State Farm Agent Darrick Earegood’s Team here in Big Rapids . "
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Mark Mieczkowski

February 19, 2026

5  out of  5
rating by Mark Mieczkowski
"Great and friendly service and a great price on auto and home insurance, Highly recommended 👌 👍"
We responded:
"Thank you so much for the 5-stars, Mark! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Heather Grveles

February 12, 2026

5  out of  5
rating by Heather Grveles
"Absolutely amazing!"
We responded:
"Hi Heather, Thank you so much for your kind words! We're thrilled to hear that you had an absolutely amazing experience with Darrick Earegood State Farm. Providing top-notch insurance services, including auto, home, and life insurance, is our priority, and your feedback means a lot to us. If you ever have questions or need assistance, we're here to help. Thanks again for choosing Darrick Earegood State Farm for your insurance needs!"
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Isabella Ankerson

February 10, 2026

5  out of  5
rating by Isabella Ankerson
"Highly recommend working with Hazel at State Farm. She was extremely helpful, answered all my questions & was very professional. If you need an insurance agent, ask for Hazel Heilman!"
We responded:
"Thank you, Isabella, for your wonderful review! We're delighted to hear that Hazel Heilman provided you with helpful, professional service and answered all your insurance questions. At Darrick Earegood State Farm, we pride ourselves on having knowledgeable insurance agents like Hazel who are dedicated to making the insurance process easy and stress-free. If anyone is looking for a trusted insurance agent, we’re glad you recommend Hazel! We appreciate your support and look forward to serving your insurance needs."
Profile photo of Kristina Krampe

Kristina Krampe

January 30, 2026

5  out of  5
rating by Kristina Krampe
"Zach Decker is the best! Courteous and thorough."
We responded:
"Hi Kristina, Thank you so much for your wonderful 5-star review! We’re proud to have Zach Decker on our team providing courteous service and thorough guidance to our valued clients. At Darrick Earegood State Farm, customer satisfaction is our top priority, and we’re committed to delivering reliable insurance solutions tailored to your unique needs. We appreciate your trust and look forward to assisting you with all your insurance needs! Best regards, The Darrick Earegood State Farm Team"
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David Krampe

January 30, 2026

5  out of  5
rating by David Krampe
"Zak Decker is going to have a great future as a State Farm agent?I asked for better rates than I had from the other insurance company, without hesitation I’m saving money every month now! Good job Zachary!"
We responded:
"Hi David, Thank you for your fantastic 5-star review! We’re thrilled to hear that Zak Decker was able to help you secure more affordable insurance rates and save money every month. At Darrick Earegood State Farm, our goal is to provide excellent customer service and personalized insurance solutions that fit your budget. Zak is truly dedicated to helping clients find the best coverage options without hesitation. We appreciate your kind words and look forward to continuing to serve your insurance needs! Best regards, The Darrick Earegood State Farm Team"
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Cyndy Payne

January 30, 2026

5  out of  5
rating by Cyndy Payne
"Zack is very genuine and down to earth. You can just tell he's a trustworthy person."
We responded:
"Hi Cyndy, Thank you for your wonderful 5-star review! We’re delighted to hear that Zack’s genuine and down-to-earth approach made such a positive impression. At Darrick Earegood State Farm, we strive to be your trustworthy insurance agent, providing reliable coverage tailored to your unique needs. Our team is committed to offering personalized service and expert advice to help protect what matters most to you. We truly appreciate your kind words and look forward to assisting you with all your insurance needs in the future! Best regards, The Darrick Earegood State Farm Team"
Profile photo of Charis Decker

Charis Decker

January 30, 2026

5  out of  5
rating by Charis Decker
"Zack is so helpful, he has a very attractive voice. I could hear him talk about insurance all day."
We responded:
"Hi Charis, Thank you so much for your fantastic 5-star review! We're thrilled to hear that Zack provided you with such helpful and knowledgeable assistance. At Darrick Earegood State Farm, we pride ourselves on delivering exceptional customer service and expert guidance on all your insurance needs. Whether it’s auto, home, life, or renters insurance, our team is here to make the process easy and informative. We’re glad Zack’s clear communication and friendly voice made your experience enjoyable. Please don’t hesitate to reach out if you have any questions about your insurance coverage! Thanks again for choosing Darrick Earegood State Farm! Best regards, The Darrick Earegood State Farm Team "
Profile photo of Heather

Heather

January 26, 2026

5  out of  5
rating by Heather
"Hazel did an amazing job with my quotes and policy purchases. Took the time to explain things to me with a great attitude and patients. She made sure we were on the same page about all the details. Was informative and just all around great service. Thanks so much Hazel for saving me some money!"
We responded:
"Thank you so much, Heather, for your fantastic 5-star review! We're thrilled to hear that Hazel provided you with outstanding service, taking the time to explain your quotes and policy purchases with patience and a great attitude. At Darrick Earegood State Farm, we strive to offer informative and personalized insurance solutions that save our clients money while ensuring they fully understand their coverage. Your kind words mean a lot to us, and we'll be sure to share your appreciation with Hazel. Thanks again for choosing Darrick Earegood State Farm for your insurance needs!"
Profile photo of Rose Balavitch

Rose Balavitch

January 23, 2026

5  out of  5
rating by Rose Balavitch
"Hazel was very helpful with changes with my life insurance"
We responded:
"Thank you, Rose, for your 5-star review! We're glad to hear that Hazel at Darrick Earegood State Farm was very helpful with your life insurance changes. Our team is dedicated to providing personalized State Farm insurance solutions to meet your needs. If you have any more questions about life insurance or other coverage options, feel free to contact us anytime. We appreciate your trust and look forward to assisting you again!"
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Hazel Heilman

December 19, 2025

5  out of  5
rating by Hazel Heilman
"The Big Rapids office people have been wonderful to work with! Great customer service along with a cozy environment! I know that I can call or walk in any time and get the help or guidance that I need! Thank you Darrick Earegood State Farm!"
We responded:
"Thank you so much, Hazel Heilman, for your fantastic 5-star review! We're thrilled to hear that the Big Rapids office team at Darrick Earegood State Farm provided you with wonderful customer service in a cozy and welcoming environment. Our goal is to offer reliable insurance guidance and support whenever you need it, whether by call or walk-in. We truly appreciate your trust and look forward to continuing to serve your insurance needs with care and professionalism!"
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Marissa Saley

December 18, 2025

5  out of  5
rating by Marissa Saley
"Met with Darrick about rolling over past Roth IRAs and Traditional IRAs. He was super helpful and we were able to make the necessary calls to get the process started. Thank you!"
We responded:
"Thank you, Marissa, for your 5-star review! We're glad Darrick at Darrick Earegood State Farm was super helpful in guiding you through rolling over your Roth IRAs and Traditional IRAs. Providing expert financial advice and personalized service is our priority. We appreciate your trust and look forward to assisting you with all your insurance and financial planning needs!"
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BILL SUCHLA

December 18, 2025

5  out of  5
rating by BILL SUCHLA
"Great agency"
We responded:
"Thanks for the great review and being part of the Darrick Earegood State Farm family!"
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Zachary Decker

December 18, 2025

5  out of  5
rating by Zachary Decker
"Darrick Earegood State Farm in Big Rapids is AWESOME! Hazel and Olivia do a wonderful job meeting all my insurance needs such as Auto Insurance, Homeowners Insurance, Liability Insurance, Life Insurance and even Financial Services! All while giving AMAZING customer service. Go Big Rapids!"
We responded:
"Thank you, Zachary Decker, for your fantastic 5-star review! We're proud that Darrick Earegood State Farm in Big Rapids could exceed your expectations. Hazel and Olivia work hard to provide top-notch customer service while meeting all your insurance needs, including auto insurance, homeowners insurance, liability insurance, life insurance, and financial services. Your support means a lot to us, and we’re grateful to serve the Big Rapids community!"
Profile photo of Lesley Suchla

Lesley Suchla

December 18, 2025

5  out of  5
rating by Lesley Suchla
"Olivia and Hazel are amazing! They will set you up with Auto insurance, Home insurance, Liability Umbrella insurance and Life insurance!"
We responded:
"Thank you so much, Lesley Suchla, for your 5-star review! We're thrilled to hear that Olivia and Hazel provided you with exceptional service for your auto insurance, home insurance, liability umbrella insurance, and life insurance needs. At Darrick Earegood State Farm, we pride ourselves on offering comprehensive insurance solutions tailored to protect what matters most to you. We appreciate your trust and look forward to continuing to serve you!"